Delivery Options & Shipping Policy

PRICES

UK STANDARD DELIVERY

2-4 days tracked delivery £4.50

Free on all orders over £75

Fully tracked courier service typically with Royal Mail; allowing customers who supply email and phone details to arrange extended delivery options. No signature required for added flexibility. We aim to despatch same day but given Covid 19 disruption please allow up to 2 days.

If you require express delivery please call us on 02921 900 969.

EUROPEAN STANDARD DELIVERY

2-6 days tracked £35

Fully tracked courier express service. Delivery timescales vary between countries but typically between 2-6 days. These timescales are not guaranteed and are subject to potential delays outside of our control including courier service lapses and customs. Any additional country regulations, extra charges, permissions, licenses etc on importing products are the responsibility of the recipient and please note since Brexit Jan 1 2021 most orders will be subject to custom duty – you will be contacted directly by your local office once the parcel has arrived with them to pay the charges.

Packages may be stopped and opened by customs on entry to the receiving country, please allow extra time if this happens as it can hold up the delivery times

European express delivery service is available for all European addresses to the countries listed below, subject to courier network availability:

Vermillion FX offer delivery to: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine.

 INTERNATIONAL STANDARD DELIVERY

5-10 days tracked £45

Delivery timescales vary between countries but are typically between 5-10 days. These timescales are not guaranteed and are subject to potential delays outside of our control including courier service lapses and customs. Any additional country regulations, extra charges, permissions, licenses etc on importing products are the responsibility of the recipient.

Packages may be stopped and opened by customs on entry to the receiving country, please allow extra time if this happens as it can hold up the delivery times.

SHIPPING POLICIES

UK DELIVERY TERMS

Our UK Delivery (standard 2-4 days service( is available for all UK Mainland addresses, excluding the Scottish Highlands and other parts of Scotland. In the event of adverse weather conditions there may be some delays to the delivery of your order.

During Sale periods and promotional offers delivery may take longer.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

Free UK delivery offer is only available on the vermillionfx.com site, not for phone or mail orders. Vermillion FX reserve the right to withdraw this offer at any time.

EUROPEAN & REST OF THE WORLD DELIVERY

Vermillion FX cannot deliver to PO Box addresses.

Some items cannot be shipped overseas due to legislation that prohibits the transport of good that can be considered dangerous.

Please be aware that deliveries outside of the UK may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from vermillionfx.com. We are unable to offer any assistance or advice if either issue arises.

European and International parcels are sent via a fully tracked courier service. Please ensure that there will be somebody available at the delivery address who will be able to provide a signature for your parcel.

Free European and Rest of World delivery offer is only available on the vermillionfx.com site, not for phone or mail orders. Vermillion FX reserve the right to withdraw this offer at any time.

MULTIPLE DELIVERIES
Orders to one address may be delivered in one or more deliveries. If you have specified delivery to more than one address when placing your order, please note there’s a separate charge for each destination address. Any delivery timescales are indicative only. For UK delivery via courier, the courier company may take a photograph of your front door, on your property, as proof of delivery.

COMPLIMENTARY SAMPLES
We aim to send complimentary samples with every order placed. If there is a particular product you’d like to try, please call our Customer Services team on +44 2921 900 969 or email hello@vermillionfx.com  and we will do our best to help. Offer available while stocks last. Vermillion FX reserves the right to substitute samples or withdraw this offer at any time.

SECURITY CHECKS
Subject to security checks, your order maybe delayed. We apologise in advance for any inconvenience this may cause.

To find out more about deliveries to the UK, Channel Islands and anywhere in the world, please contact our customer services team at hello@vermillionfx.com or call +44 2921 900 969.